Terms of Use

1. Acceptance of Terms

By accessing and using this website and our services, you accept and agree to be bound by these Terms of Use and all applicable laws and regulations. If you do not agree with any of these terms, you are prohibited from using or accessing this site.

These Terms constitute a legally binding agreement between you and Kharvol. We reserve the right to modify these Terms at any time, and your continued use of the website after changes are posted constitutes acceptance of those changes.

2. Services Description

Kharvol provides professional printing services, including but not limited to:

• Business card printing
• Flyers and brochures
• Posters and large format printing
• Marketing materials and promotional items
• Custom printing projects
• Design consultation services

We reserve the right to modify, suspend, or discontinue any aspect of our services at any time without prior notice. Service availability may vary by location.

3. User Accounts and Registration

Account Creation

To access certain features of our services, you may be required to create an account. When creating an account, you agree to:

• Provide accurate, current, and complete information
• Maintain and promptly update your account information
• Maintain the security of your password and account
• Accept responsibility for all activities under your account
• Notify us immediately of any unauthorized use

Account Security

You are responsible for maintaining the confidentiality of your account credentials. We are not liable for any loss or damage arising from your failure to protect your account information.

4. Orders and Payment

Order Placement

When you place an order with us, you are making an offer to purchase services. We reserve the right to accept or reject any order for any reason, including but not limited to:

• Product availability
• Errors in pricing or product descriptions
• Credit or fraud concerns
• Compliance with legal requirements

Payment Terms

• Payment Methods: We accept major credit cards, debit cards, and other payment methods as indicated on our website
• Payment Processing: All payments are processed securely through third-party payment processors
• Payment Authorization: By providing payment information, you authorize us to charge your payment method for all fees incurred
• Deposits: For large or custom orders, a deposit may be required before production begins

Order Confirmation

You will receive an email confirmation once your order is placed. This confirmation does not constitute acceptance of your order. We reserve the right to cancel orders at any time before production begins.

5. File Submission and Specifications

File Requirements

When submitting files for printing, you must ensure that your files:

• Meet our technical specifications (available on our website)
• Are in acceptable file formats (PDF, AI, PSD, etc.)
• Include proper bleed, margins, and resolution
• Contain all necessary fonts and images
• Are free from viruses or malware

Proofs and Approval

• We will provide a digital proof for your review before production
• You are responsible for reviewing and approving all proofs carefully
• Once you approve a proof, we are not responsible for errors that were present in the approved proof
• Additional charges may apply for changes after proof approval

File Ownership and Storage

We retain submitted files for a limited time for reorder purposes. We are not responsible for maintaining your files indefinitely. You should keep backup copies of all submitted files.

6. Pricing and Fees

All prices are listed in US Dollars (USD) and are subject to change without notice. The following applies to pricing:

• Prices shown on our website are current at the time of display
• Quotes provided are valid for 30 days unless otherwise specified
• Pricing may vary based on quantity, materials, and specifications
• Sales tax will be added where applicable
• Shipping and handling fees are additional
• Rush order fees may apply for expedited service

In the event of a pricing error, we reserve the right to cancel the order or contact you for approval of the correct price.

7. Shipping and Delivery

Shipping Options

We offer various shipping options, including:

• Standard shipping (5-7 business days)
• Express shipping (2-3 business days)
• Overnight shipping (next business day)
• Local pickup (at our Chicago location)

Delivery Timeframes

• Production times vary based on product type and quantity
• Estimated delivery dates are not guaranteed and may be affected by factors beyond our control
• Delivery times begin after proof approval and payment receipt
• Holiday periods and peak seasons may affect delivery times

Shipping Responsibility

Once your order ships, risk of loss transfers to you. We are not responsible for delays or damages caused by the shipping carrier. Insurance and tracking are available for additional fees.

8. Returns and Refunds

Quality Guarantee

We stand behind the quality of our work. If you are not satisfied with your order, please contact us within 7 days of receipt.

Return Eligibility

Returns or reprints may be considered if:

• The product has manufacturing defects
• The product does not match the approved proof
• The wrong product was shipped
• The product arrived damaged due to our error

Non-Returnable Items

The following are not eligible for return or refund:

• Custom or personalized products
• Products that match the approved proof
• Products damaged after delivery
• Orders where errors were present in customer-supplied files
• Color variations within industry standards

Refund Process

Approved refunds will be processed to the original payment method within 10-14 business days. We reserve the right to offer reprints instead of refunds.

9. Intellectual Property Rights

Our Intellectual Property

All content on this website, including text, graphics, logos, images, and software, is the property of Kharvol or its licensors and is protected by intellectual property laws.

Your License to Use

We grant you a limited, non-exclusive, non-transferable license to access and use our website for its intended purpose. You may not:

• Reproduce, duplicate, or copy any part of our website
• Sell, resell, or commercially exploit our content
• Modify or create derivative works
• Remove any copyright or proprietary notices

Trademarks

All trademarks, service marks, and trade names are proprietary to Kharvol. Use of these marks without written permission is prohibited.

10. User Content and Responsibilities

Content Ownership

You retain ownership of all content you submit to us for printing. However, by submitting content, you grant us a license to use, store, and process your files solely for the purpose of providing our services.

Content Representations and Warranties

By submitting content, you represent and warrant that:

• You own or have the right to use all submitted content
• Your content does not infringe on any third-party rights
• Your content does not violate any laws or regulations
• Your content does not contain harmful or malicious code

Prohibited Content

You may not submit content that:

• Infringes on intellectual property rights
• Contains illegal, harmful, or offensive material
• Promotes violence, discrimination, or hate speech
• Contains adult or explicit content
• Violates privacy rights of others
• Is fraudulent or deceptive

We reserve the right to refuse to print any content that violates these terms or is deemed inappropriate at our sole discretion.

11. Prohibited Uses

You agree not to use our website or services to:

• Violate any applicable laws or regulations
• Transmit any harmful, threatening, abusive, or defamatory content
• Impersonate any person or entity
• Interfere with or disrupt our services or servers
• Attempt to gain unauthorized access to our systems
• Collect or harvest information about other users
• Use automated systems (bots, scrapers) without permission
• Engage in any fraudulent activity
• Transmit spam or unsolicited communications

12. Warranties and Disclaimers

Limited Warranty

We warrant that our services will be performed in a professional and workmanlike manner. This warranty is limited to reprinting or refunding defective products as outlined in our Returns policy.

Disclaimer of Warranties

TO THE MAXIMUM EXTENT PERMITTED BY LAW, OUR WEBSITE AND SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO:

• Warranties of merchantability
• Fitness for a particular purpose
• Non-infringement
• Accuracy, reliability, or completeness
• Uninterrupted or error-free operation

We do not warrant that our services will meet your specific requirements or that any defects will be corrected.

13. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, KHARVOL, ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR:

• Any indirect, incidental, special, consequential, or punitive damages
• Loss of profits, revenue, data, or business opportunities
• Damages resulting from use or inability to use our services
• Damages resulting from errors in customer-supplied files or proofs
• Damages caused by third-party services or shipping carriers

IN NO EVENT SHALL OUR TOTAL LIABILITY EXCEED THE AMOUNT PAID BY YOU FOR THE SPECIFIC SERVICE THAT GAVE RISE TO THE CLAIM.

Some jurisdictions do not allow the exclusion or limitation of certain damages, so some of the above limitations may not apply to you.

14. Indemnification

You agree to indemnify, defend, and hold harmless Kharvol and its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including legal fees) arising from:

• Your use of our website or services
• Your violation of these Terms
• Your violation of any rights of third parties
• Content you submit for printing
• Any claim that your content infringes on intellectual property rights

15. Modifications to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to our website. We will update the "Last Updated" date at the top of this page.

Your continued use of our services after changes are posted constitutes your acceptance of the modified Terms. We encourage you to review these Terms periodically.

For material changes, we may provide additional notice such as email notification or a prominent notice on our website.

16. Termination

Termination by Us

We reserve the right to terminate or suspend your access to our website and services at any time, without notice, for any reason, including but not limited to:

• Violation of these Terms
• Fraudulent or illegal activity
• Abusive behavior toward our staff
• Non-payment of fees

Termination by You

You may terminate your relationship with us at any time by ceasing to use our services. You remain responsible for all charges incurred prior to termination.

Effect of Termination

Upon termination, your right to use our services will immediately cease. All provisions that by their nature should survive termination shall survive, including ownership provisions, warranty disclaimers, and limitations of liability.

17. Governing Law and Dispute Resolution

Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Illinois, United States, without regard to its conflict of law provisions.

Dispute Resolution

In the event of any dispute arising from these Terms or our services, you agree to first attempt to resolve the dispute informally by contacting us at support@kharvol.world.

Jurisdiction and Venue

Any legal action or proceeding arising under these Terms shall be brought exclusively in the courts located in Cook County, Illinois, and you consent to personal jurisdiction in such courts.

Waiver of Class Actions

You agree that any dispute resolution proceedings will be conducted only on an individual basis and not in a class, consolidated, or representative action.